1. Introduction
Welcome to Go Cabs Indore. By accessing our website and using our services, you agree to comply with these Terms & Conditions. Please read them carefully before making a booking.
2. Eligibility
To book a taxi with Go Cabs Indore, you must be at least 18 years of age. By using our services, you confirm that you meet this requirement.
3. Bookings and Payments
• Booking: All bookings must be made in advance through our website. You will receive a booking confirmation via email or SMS after completing your booking.
• Payment: Payments can be made online through our secure payment gateway or directly to the driver. All fares and charges are calculated based on distance and other factors disclosed during the booking process.
• Late Fees: In case of delays caused by the user, a waiting charge may be applied based on the time the driver has waited.
4. Cancellations and Refunds
• Cancellation by User: Cancellations can be made up to [X hours] before the scheduled pick-up time without penalty. Late cancellations may incur a fee.
• Cancellation by Go Cabs Indore: We reserve the right to cancel a booking due to unforeseen circumstances such as driver unavailability, vehicle breakdown, or adverse weather. In such cases, a full refund will be provided if payment was made in advance.
• Refunds: Refunds for cancellations made within the allowed time will be processed within [X days].
5. User Conduct and Responsibilities
• Accurate Information: Users are required to provide accurate information for booking. Any incorrect information may result in service delays or cancellations.
• Behavior During Ride: Users are expected to behave respectfully towards the driver and avoid any unlawful or disruptive behavior during the ride.
• Personal Belongings: Go Cabs Indore is not responsible for any personal items left in the vehicle. Users are advised to check their belongings before leaving the vehicle.
6. Driver and Vehicle Responsibilities
• Driver Punctuality: We strive to ensure that our drivers arrive on time; however, delays may occur due to traffic, weather, or other unforeseen factors.
• Vehicle Condition: All vehicles provided by Go Cabs Indore are well-maintained. If you experience any issues with the vehicle during the ride, please report it to us immediately.
7. Liability
Go Cabs Indore shall not be liable for any direct, indirect, or consequential losses, including loss of personal items or accidents occurring during the ride, except where required by law. Users are advised to exercise caution and take responsibility for their belongings.
8. Third-Party Services
We may engage third-party services for certain aspects of our operations (e.g., payment processing). Go Cabs Indore is not responsible for any issues arising from these third-party services. Users should review the terms and conditions of any third-party providers.
9. Intellectual Property
All content on the Go Cabs Indore website, including text, images, and logos, is the intellectual property of Go Cabs Indore. Users are not permitted to use, reproduce, or distribute any part of our content without permission.
10. Modification of Terms
Go Cabs Indore reserves the right to update or change these Terms & Conditions at any time. Updates will be posted on our website, and continued use of our services after such changes will constitute acceptance of the revised terms.
11. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of our services will be subject to the jurisdiction of the courts in Indore, Madhya Pradesh.
12. Contact Information
For any questions, concerns, or complaints regarding these Terms & Conditions, please contact us at:
• Email: gocabsindore@gmail.com
